How to Remove Malware

Note:  I found this excellent guide to removing most forms of malware, on the website MalwareTips.com. The only thing I would add is its best to run most of these programs in SAFE MODE.  I had a very difficult piece of malware that I got by visiting piratebay.com and by going through these steps I was able to finally get rid of it.

Anything with the following words are often problems.  Look in services that are running, also :
conduit (here is a Mozilla page on how to get rid of this and here also)
updater kb70007
windowsupdater
privoxy
 
Also check your browser network settings. Often the malware will change them to a proxy server 127.0.0.1 which is a loopback. Your browser should have no proxy selected.

Remove “Warning! Critical update!” virus (Removal Guide)

“Warning! Critical update!” pop-up is a social engineering technique, which is used cybercriminals to install adware and other malicious programs on users machines.
[Image: Warning! Critical update! virus]

[Image: Warning! Critical update! redirect]
“Warning! Critical update!” virus is distributed through several means. Malicious websites, or legitimate websites that have been compromised, may drop this Trojan onto a compromised computer. This drive-by-download often happens surreptitiously. Another method used to propagate this type of malware is spam email containing infected attachments or links to malicious websites. The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software.
“Warning! Critical update!” virus is also prevalent on peer-to-peer file sharing websites and is often packaged with pirated or illegally acquired software.

On infected or compromised websites, cybercriminals will display a pop-up box stating that your Internet Explorer, Firefox or Chrome needs to be updated. If you click on the “Install Update” button, instead of installing an update, you’ll be prompted to install adware or another malicious program on your computer.
The text of this pop-up is:

Warning! Critical Update!

The following important update is available for your computer. Install update

The “Warning! Critical update!” link may install on your computer, toolbars (Babylon Toolbar, Delta Toolbar), adware (Yontoo, DealPly, CouponBuddy), and in the more recent attacks cyber criminals have started infected the Windows users with the Zeus Trojan.
[Image: Warning! Critical update! infection]
This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.

Depending on what is causing the “Warning! Critical update!” redirect, the malware removal process can be different for each particular case, however using the below guide, you should be able to remove this infection from your computer.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this “Warning! Critical update!” adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Warning! Critical update! virus (Removal Guide)

This page is a comprehensive guide, which will remove the Warning! Critical update! infection from your your computer. Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove Warning! Critical update! Master Boot Record infection with Kaspersky TDSSKiller
STEP 2: Remove Warning! Critical update! virus with Malwarebytes Anti-Malware Free
STEP 3: Remove Warning! Critical update! trojan with RogueKiller
STEP 4:  Remove Warning! Critical update! infection with HitmanPro
STEP 5: Double check for any left over infections with Emsisoft Emergency Kit
STEP 6: Remove Warning! Critical update! adware with AdwCleaner

STEP 1:  Remove Warning! Critical update! trojan with Kaspersky TDSSKiller

As part of its self defense mechanism, Warning! Critical update! virus will install a ZeroAccess rootkit on the infected computer.In this first step, we will run a system scan with Kaspersky TDSSKiller to remove this rookit.

  1. Please download the latest official version of Kaspersky TDSSKiller.
    KASPERSKY TDSSKILLER DOWNLOAD LINK(This link will automatically download Kaspersky TDSSKiller on your computer.)
  2. Double-click on tdsskiller.exe to open this utility, then click on Change Parameters.
    Kaspersky TDSSKiller change settings
  3. In the new open window,we will need to enable Detect TDLFS file system, then click on OK.
    Kaspersky TDSSKiller Detect TDLFS file system
  4. Next,we will need to start a scan with Kaspersky, so you’ll need to press the Start Scan button.
    Kaspersky TDSSKiller start scan
  5. Kaspersky TDSSKiller will now scan your computer for Trojan Warning! Critical update! infection.
    Kaspersky TDSSKiller scan
  6. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.
    Kaspersky TDSSKiller results
  7. To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.A reboot will be require to completely remove any infection from your system.

STEP 2: Remove Warning! Critical update! virus with Malwarebytes Anti-Malware FREE

Malwarebytes Anti-Malware Free is a powerful on-demand scanner which will remove Warning! Critical update! malicious files from your computer.

  1. You can download Malwarebytes Anti-Malware Free from the below link, then double-click on the icon named mbam-setup.exe to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process, then at the last screen click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan, and then click on the Scan button to start searching for the Warning! Critical update! malicious files.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer for Warning! Critical update! virus as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Luhe.Sirefef.A
  5. When the Malwarebytes Anti-Malware scan has finished, click on the Show Results button.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the computer infections that Malwarebytes Anti-Malware has detected. Make sure that everything is Checked (ticked), then click on the Remove Selected button.
    [Image: Malwarebytes Anti-Malwar removing Warning! Critical update! virus]
  7. Once your computer will restart in Windows regular mode, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats.

STEP 3: Remove Warning! Critical update! rootkit with RogueKiller

RogueKiller is a utility that will scan for the Warning! Critical update! rootkit, registry keys and any other malicious files on your computer.

  1. You can download the latest official version of RogueKiller from the below link.
    ROGUEKILLER DOWNLOAD LINK (This link will automatically download RogueKiller on your computer)
  2. Double click on RogueKiller.exe to start this utility and then wait for the Prescan to complete.This should take only a few seconds,  then click on the Scan button to perform a system scan.
    [Image: RogueKiller scaning for Warning! Critical update! virus]
  3. After the scan has completed, press the Delete button to remove Warning! Critical update! malicious registry keys or files.
    [Image: RogueKiller Detele button]

STEP 4: Remove Warning! Critical update! infection with HitmanPro

HitmanPro is a cloud on-demand scanner, which will scan your computer with 5 antivirus engines (Emsisoft, Bitdefender, Dr. Web, G-Data and Ikarus) for the Warning! Critical update! infection.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a web page from where you can download HitmanPro)
  2. Double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro scanner
    Click on the Next button, to install HitmanPro on your computer.
    HitmanPro installation
  3. HitmanPro will now begin to scan your computer for Warning! Critical update! trojan.
    HitmanPro detecting for Warning! Critical update! virus
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the Next button, to remove Warning! Critical update! virus.
    HitmanPro scan results
  5. Click on the Activate free license button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro 30 days activation button]

STEP 5: Double check for any left over infections with Emsisoft Emergency Kit

  1. You can download Emsisoft Emergency Kit from the below link,then extract it to a folder in a convenient location.
    EMSISOFT EMERGENCY KIT DOWNLOAD LINK ((This link will open a new web page from where you can download Emsisoft Emergency Kit)
  2. Open the Emsisoft Emergency Kit folder and double click EmergencyKitScanner.bat, then allow this program to update itself.
    EmergencyKitScanner.bat file
  3. After the Emsisoft Emergency Kit has update has completed,click on the Menu tab,then select Scan PC.
    Emsisoft Emergency Kit scan tab
  4. Select Smart scan and click on the SCAN button to search for “Antivirus Security 2013″ malicious files.
    Emsisoft Emergency Kit smart scan
  5. When the scan will be completed,you will be presented with a screen reporting which malicious files has Emsisoft detected on your computer, and you’ll need to click on Quarantine selected objects to remove them.
    Emsisoft Emergency Kit removing malware

STEP 6: Remove Warning! Critical update! adware with AdwCleaner

The AdwCleaner utility will scan your computer for Warning! Critical update! malicious files that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    [Image: AdwCleaner Icon]
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    [Image: Adwcleaner Scan]
    AdwCleaner will now start to search for Warning! Critical update! malicious files that may be installed on your computer.
  4. To remove the Warning! Critical update! malicious files that were detected in the previous step, please click on the Clean button.
    [Image: AdwCleaner removing infections]
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

Your computer should now be free of the Warning! Critical update! infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.

Author: Geoff

Quick rundown: Grew up in Lombard, Illinois, went to Arizona State University, worked as a CPA with Arthur Andersen & Co, then Laventhal and Horwath, then Rolling Stones, then Heron International, then Goodby Berlin and Silverstein in San Francisco. Moved to the foothills in 1990 and traded futures and designed websites. Married to Kate Stewart, now living in Colfax, CA. We have six grandchildren. I enjoy camping in our RV, hiking, kayaking, fishing, droning and cross country skiing Also conga drumming, photography and dogs.